Thank you for shopping at https://www.dvstraders.com/

If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.

The following terms are applicable for any products that you purchased with us.

INTERPRETATION AND DEFINITIONS

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Exchange Policy:

Goods refer to the items offered for sale on the Service.

Orders are a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to My Site, accessible from https://www.dvstraders.com/

You means the individual accessing or using the Service, or the company, or any other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

GENERAL RETURN POLICY

Products that are bought from the Physical Stores can’t be returned. All Items are eligible for return and would be processed if conditions are met.

You are always required to ship the items back by following the shipping instructions:

Please have a original packing and product should not be used or having sealed open. In this case the product will not be accepted to return.

REFUND POLICY

In order to be eligible for a refund, you have to return the goods within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.

A refund will be issued to the same payment method you used to pay. Within 5-6 business days, the changes will be reflected in your account.

• Product must have the receipt or proof of purchase

HOW TO INITIATE A RETURN

If you have a request for a Return, Refund, or Exchange, please contact us through our: